Return and Refund

Please note that ALL our products are highly personalized and customized products, crafted specifically to your unique specifications using your pet's hair. As such, we do not offer refunds or accept returns for these custom-made items. We appreciate your understanding and are committed to ensuring the highest quality and satisfaction with your purchase.

If you have any concerns or questions about your order, please feel free to contact our customer support team, who will be happy to assist you.